What To Look For In A Boiler Repair Company

image of a residential boiler room

Heating equipment is expensive and complicated. Therefore, it isn’t a good idea to conduct do-it-yourself boiler repairs, especially when you tinker with it while you do not have the knowledge and skills needed. This can lead to voiding the warranty. Not only that, but you might end up damaging your home and endangering your family as well.

Attempting a DIY boiler repair creates unnecessary risks. You might think you are saving money upfront, but you might end up spending more in the long run. Leave the task of repairing your heating system to certified technicians. In this article, we will talk about what you should look for in a boiler repair company.

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Why Finding a Reputable Boiler Repair Service Is Essential

A business’s reputation can be of great help to you. This is the first thing you can look into. Find any recent feedbacks, ratings, or testimonials from customers. Their experiences can be telling and help you avoid going through the same mistake they did. Reading what real customers have to say about the business lets you know what to expect, whether good or bad. You can also ask your friends and family about the different boiler companies they’ve tried. Their recommendations can also be telling of the reputation the boiler companies have.

National Vs. Local Boiler Repair Companies

image of a boiler repair

The growth of a business indicates that it is doing things the right way. HVAC companies that have a national presence mean that they have trained and certified experts. However, if you have an issue that needs to be addressed, then you need to have the patience to go through the corporate red tape and protocol they have in place. Unfortunately, this can be a hassle and might even take a while to be resolved.

On the other hand, small, local HVAC companies have many benefits that corporations do not offer. These are possibly faster response times because of closer proximity, knowledge on the locality, and more personalized service. Small HVAC businesses put customer service above all else. This is because quality service is how they stay in business. It would help if you thought about how these two kinds of HVAC companies compare before selecting which one is for you.

HVAC Company History

When you have a list of all the boiler repair companies you are eyeing, the next step is to look into their histories. This will tell you how long they have been in business. It will also tell you the people who were vital in the company’s development. Longevity is a telling sign of how well it is managed and how much people patronize it. Therefore, going to established companies that have been in business for a long time is a good idea.

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Boiler Manufacturer Partners

hvac contractor shaking hands with homeowner

Boiler repair companies often form partnerships with manufacturers to help them improve their ability to service their equipment. As a result, HVAC experts gain specialized knowledge and have replacement parts readily available to them. Look for a company that is affiliated with your boiler brand. Check the brand nameplate in your boiler to make sure it is the right one.

Boiler Repair Customer Service

The boiler repair service company should be able to answer any questions you have satisfactorily. If something goes wrong even after the repair is done, then the tech should come back and fix your unit. The company website should include a few contact options and an exact rundown of the prices of the services.
The representative should also be friendly and professional. They should be attentive and be willing to go beyond what is expected for the initial assessment. Check online reviews of the company and take note of the customer service feedbacks.

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5 stars for boiler repair services

Faulty heating units can pose a danger to your household. It is something you wouldn’t want an amateur to handle. After all, they might end up making the problem worse. Call a professional instead. Ensure that the company and each HVAC expert they hire have the proper licenses to work on your boiler. You should also check if the business is fully insured. This way, if something goes wrong during the repair services, you have the financial protection to back you.

In-Home Estimate Vs. Over The Phone Estimate

Most HVAC companies provide free estimates. Some will try to give you over the phone estimates, which can result in inaccuracy. This is because techs can better determine your boiler’s issue if they go to your house to assess the issue. Only after this is done can they give you an in-home estimate. When they do this, make sure that you have them write it down so that you have proof. This can be an essential piece of evidence to hold them to their word.

Boiler Repair Cost & Second Opinions

Contact several HVAC technicians and get estimates from each of them before you select one. Even if you already like the first company you contacted, it is always wise to get a second opinion just to check. Getting your heating system repair could cost you several hundred or even thousands of dollars, depending on the problems. Therefore, it is good to have a few choices. This holds true on the tech’s diagnosis and proposed solutions. One HVAC expert might demonstrate how many malfunctioning parts need to be replaced, while another might suggest repairing only a single faulty component.



Repairing a heating system isn’t a job for DIYers to embark on. It is best left to the hands of an HVAC contractor with years of experience and an excellent reputation. The boiler repair company of your choice should also have strong manufacturer partnerships and topnotch customer service. Your safety should also be their priority. Therefore, they should have insurance coverage and verified licenses. Make sure that you get several in-home quotes and second opinions. With these in place, it isn’t hard to find an excellent HVAC repair company that will provide you with the best results.

Call Lawes Company For Your Home Heating Requirements

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Lawes Company provides quality HVAC services in the area. Rest assured that all our technicians are experts in their field who offer superior heating and cooling services, such as boiler repair, AC installation, furnace tune-ups, and more. Each of our techs has the experience, knowledge, and tools to make sure your HVAC is in tiptop shape in no time.

We guarantee that Lawes Company has highly competitive heating and cooling service costs. Our friendly techs can recommend the best HVAC system within your price range should you need to replace your old one. Our priority is your home’s energy efficiency and indoor air quality, as well as your family’s comfort. Schedule an appointment with us by calling Lawes Company today for a free, in-home estimate.
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